Owners doing it themselves
The website, emails, posts, and decisions keep landing back on your desk.
Book a callHelp reaching your next customers
Help more people find and choose you.
Maybe your website needs work. Maybe people can’t find you on Google. Maybe you’ve been meaning to email your customers for months. I help you decide what needs attention and get it done. You work directly with me, and the plan fits the business you have.
Working with business owners and teams nationwide.
01 Who it is for
You’ve got a business to run. This stuff still needs doing.
You don’t need to know which service to ask for. Tell me what’s happening and we’ll find a place to start.
Small teams with a lot to do
Someone can do the work, but needs help deciding what to do next.
Businesses considering a hire
You need help now and want to understand the work before adding a full-time role.
Does this sound familiar?
The problems are usually pretty concrete.
We look at what’s happening to the people who could become your customers.
People can’t find you
Google, local listings, SEO, referrals, or ads aren’t bringing enough of the right people your way.
The website doesn’t help them choose
It’s hard to see what you offer, why it’s worth buying, or what to do next.
People reach out and go quiet
Calls, forms, and quote requests need a reply and a useful next step.
You can’t tell what’s helping
You have activity and bills, but no clear picture of where customers come from.
When it becomes useful
Does this sound familiar?
- You need more calls, bookings, or sales and aren’t sure where to start.
- Your website gets visitors who don’t reach out.
- Social media gets attention whenever someone has a spare minute.
- You have customer email addresses but rarely use them.
- Your providers each have a recommendation and you have to piece it together.
- You’re spending money and can’t tell whether it’s helping.
- You want experienced help that fits a small business.
What I look at
Follow the steps your customers take.
- What you want to change and what the business can handle
- Who your best customers are and why they buy
- Your website, Google presence, SEO, email marketing, social media, and advertising
- What happens after someone calls, fills out a form, or asks for a quote
- Your budget, tools, team, and time
02 What comes out of the work
What you get
A plan and help putting it to work.
- 01
A manageable plan for getting found and chosen
- 02
Clear responsibilities for me, your team, and your existing providers
- 03
Website changes, emails, posts, ads, or follow-up improvements where needed
- 04
A regular time to review what’s happening and decide what comes next
- 05
Hands-on help with the work we agree on
03 How I work
Talk it through. Then get started.
We look at what’s happening, choose the next steps, and make sure the work fits your team, time, and budget.
Talk it through
We look at what you want to change and what’s happening now.
Keep it manageable
The plan fits the money, people, and time you have.
Fix what’s getting missed
We look at your website, offers, search presence, and follow-up before adding more work.
Keep at it
We make changes, check the results, and decide what deserves attention next.
What working together looks like
You work directly with me.
You work directly with me to decide what matters and what to do next. I can complete agreed work, help your employee, or coordinate with people you already use.
Ongoing work is on a monthly retainer. We agree on the responsibilities and fee before starting. A plan or marketing audit can be our first step if you’re unsure where the problem is.
Relevant experience
I’ve built websites, worked with growing businesses, led teams, and coordinated outside providers. I understand that you still have customers, staff, and the rest of the business to take care of.
04 Common questions
Questions worth asking before you start
Are you a marketing consultant or an agency?
You work directly with me, Phil Carpenter. I offer small business marketing consulting and hands-on help. We agree on the work your business needs and I stay involved in doing it.
Can you work with our employee or existing providers?
Yes. I can help them with priorities, decisions, and feedback, and keep everyone working from the same plan.
Can you help with lead generation?
Yes. Lead generation means helping potential customers reach out. We’ll look at how they find you, what your website and offers tell them, and what happens after they call or ask for a quote.
What if we don’t know what help we need?
That’s okay. Tell me what’s going on. We’ll talk about what you’ve tried, what you want to change, and whether I can help.
Start with the real business problem
You don’t need to know what to ask for.
Tell me what’s happening, what you’ve tried, and what you want to change. We’ll talk it through and see whether I can help.
Start a conversation →Help that stays with you
Someone who stays
with the work.
I offer focused projects and monthly support for businesses and their teams. I get to know the business, help you decide what to do next, and stay involved in getting it done.
Bring one real question.
A website that isn’t bringing in calls. Ads you’re unsure about. Customers who aren’t coming back. In an introduction, we’ll talk through the situation and see whether I can help.
Agree on the work and fee.
We’ll agree on what needs attention, what I’ll do, how we’ll work together, and the project or monthly fee before we start. Ad spend and outside costs are discussed separately.
Get it done. See what happens.
We make the first changes, check whether they help, and adjust. I can do the work, help your team, or coordinate with people you already use.
No preparation needed. The first call is a conversation about your business and whether working together makes sense.